August 18, 2023

"Earned insights" and scaling Loom to +21M users with Joe Thomas, CEO and Co founder of Loom

AI is good enough today that people are forming real relationships from a neurological perspective with these AI chatbots.

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Joe Thomas, CEO and Co founder of Loom, joins the show to talk about

How Joe and team have scaled Loom to +21M active users
The decision to hold on monetizing Loom until Year 3 of the company, and why founders should use activation as a success metric.
The "earned insight" that led the Loom team to build a horizontal application vs. vertical application
How Loom is planning to use Generative AI to improve collaboration and leapfrog its competitors.

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