Close-Readiness Audit
Multi-agent orchestration for customer implementation. Agents that plan, run, and adapt your onboarding work, with humans in the loop on the decisions that matter.
A motion is a sequence of agents your team configures once. Each agent has a job, the integrations it touches, and the moments it runs. Here's the standard onboarding motion in flight.
A representative motion. Real motions read your data, run through your integrations, and stay within your permissions.
Describe what the agent should do. Thread figures out the integrations and tool scopes it needs, then drops it into any Motion — no orchestration code, no cron jobs to babysit.
Every motion measures itself. Time to value, launch consistency, CSM capacity. Real numbers from the Acme Corp Onboarding Motion across 12 active accounts this quarter.
Every motion auto-reports against the baseline you set when you launched it. Open the motion in Thread to drill into per-stage TTV, per-CSM throughput, and per-account contribution.
One row per active launch. The dot shows where they are. The status reflects what an agent is doing for them right now.
Every row is a live motion. Every action a row shows is a real agent step, logged and reversible.
Agents read the deal context, the contract, and the prior similar implementations. They generate a launch plan tailored to the customer and assign work across your team.
Agents execute the recurring work end-to-end: status emails, kickoff prep, document requests, calendar coordination, customer-portal updates, Slack and email follow-ups.
When a customer goes quiet, a blocker appears, or scope shifts, agents recommend the next best action. High-stakes moves wait for a human approval; everything else just gets done.
Motions reads the deal and contract context from your CRM, generates the implementation plan, and assigns tasks across the implementation team and the customer.
AI agents execute the recurring work: status emails, kickoff preparation, blocker detection, document collection, calendar coordination, customer-portal updates.
When something stalls (a customer goes quiet, a blocker appears, a scope change lands), agents either take the next best action or recommend it for your team to approve.
Every agent action is logged and reviewable. You can replay any decision, see what context the agent had, and roll back changes if needed.
Motions runs across the stack you already use: Salesforce and HubSpot for deal context, Slack and Microsoft Teams for communication, Google Workspace for docs and calendar, plus 1,000+ connectors through the Thread Integration Hub.
Motions is built for the B2B SaaS reality: customer data, contract obligations, and a CSM whose name is on every launch. Every action is auditable, reversible, and bounded by the permissions you set.
Each agent step is recorded with the context it used and the output it produced. Replay any decision.
Configure approval gates by action type and customer tier. Agents wait for your sign-off on what matters.
Agents act through your existing systems. Emails are drafted, posts are queued, changes can be rolled back.
SOC 2 Type II, GDPR-ready, encrypted in transit and at rest. Customer data is never used to train public AI models.
Motions doesn't add another tool; it orchestrates the ones you already use. Salesforce, HubSpot, Slack, Microsoft Teams, Google Workspace, Notion, Gong, plus 1,000+ connectors via the Thread Integration Hub.