Integrations
Native integrations keep data flowing between Thread and the tools your team already uses, triggered by deal close in Salesforce or HubSpot, executed by agents through Slack, email, and Google Workspace, with 1,000+ more via connectors. Thread reads and writes your systems; it doesn't replace them.
Thread reads and writes, it doesn't replace. The source of truth stays yours; verification reads close outcomes against it.
Native integrations
Sync deal data and auto-trigger onboarding at close. Push implementation status back to CRM so sales and CS always have the full picture.
Full CRM integration for HubSpot shops. Trigger workflows from deal stages, sync contacts, and keep onboarding status visible in your pipeline.
Create dedicated customer channels, broadcast onboarding updates, and surface internal alerts when accounts go at-risk or milestones are overdue.
OAuth login, calendar integration for scheduling kickoff meetings, and Gmail-powered email actions, all within your onboarding workflows.
Sync onboarding documentation and knowledge bases. Auto-populate customer workspaces with templates and shared resources.
Pull conversation insights and call context directly into the handoff. Give CSMs visibility into what was discussed during the sales cycle.
Channel-based customer communication, meeting scheduling, and status notifications, all integrated into your onboarding workflows.
Automated meeting scheduling, calendar holds, and recording access to keep onboarding meetings organized and tracked.
Beyond the natives
The native integrations are the deep hooks. Everything else your team runs, project tools, support desks, storage, warehouses, connects through the connector catalog. A sample:
Jira
Asana
Linear
Trello
Airtable
Kantata
Planhat
Zendesk
Intercom
Dropbox
GitHub
Microsoft 365Need an integration you don't see? We're building new ones all the time, tell us what your team uses and we'll work with you.
What integrations are for
Warehouse read. On every claim of done, a guide reads your warehouse, usage rows, config flags, the state you defined up front. A customer saying "I set it up" is a lead, not a close.
CRM write-back. When the outcome closes, the record flips in the CRM your team already works in. No new tab, no new dashboard.
Telemetry, advisory. Product usage and call context inform how a guide works an account, what to say next, when to call, without ever standing in for the verification read.
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