Stay with the customer.
Text, email, and voice in one account history. See how a Guide follows up, answers questions, and moves the next step forward.
Meet your GuideSee Thread at work
Your customers’ next step.
Let’s see it through.
See how a Guide stays with every account, completes setup with Sidekick, and gets the back-office work done. We’ll walk through a customer goal that matters to your team.
Request a walkthrough30 minutes with our teamYour workflow. Your questions.
Try the product in a live voice conversation.
30% shorter onboarding cycles.From 10 days to 7, reported by Customer.io.Read the story →
Let’s talk about your customers.
Tell us a little about your team. We’ll reply within one business day.
Your request is in.
Choose a time below, or leave it with us. Our team will follow up by email within one business day.
Open the booking calendar (opens in a new tab)What we’ll walk through
The conversation.
And the work that follows.
Do the setup together.
A shared browser, right from a link. Sidekick clicks through the work and brings the customer in for sign-in and approval.
See Sidekick at workGet the work off your list.
Browser work on a saved team login, with clear guardrails and a record to review. Then check the result in your systems.
Explore RunbooksIf there’s a fit
Start with one goal.
Measure what changes.
A walkthrough comes first. Together, we can scope a 30-day pilot on a slice of your customer base and agree on the source that confirms success.
See pilot pricing- 01Choose the outcome.
Activation, adoption, or an account task your team needs completed.
- 02Connect the work.
Your knowledge, customer channels, and the tools the Guide needs.
- 03Check the result.
Compare against a matched holdout, with outcomes verified in your systems.