How it works
You write the outcome in plain language, "get this account live on the module", and name the system that proves it. Every account in the cohort gets its own resident agent, and four stages later, done means your record says so.
The four stages
Point a guide at a cohort, 50 accounts or 5,000. Consent attested before the first touch. Each account gets its own resident agent with its own memory. Enrollment pulls straight from your warehouse or CRM, so the segment is defined by your data, no lists to export, no fields to remap.
It texts first. Answers questions from your knowledge base. Nudges. Emails. After a quiet week it calls, or books your closer with the full story. Weeks of patience, not a drip. The guide takes its timing from the account, not from a sequence: when someone replies, it moves; when they go quiet, it waits and comes back.
On every claim of done, it reads the record, Snowflake, HubSpot, Pendo, Slack. "The customer says it's connected" is a lead, not a close. Verification is a separate read of your system, never the guide grading its own conversation. If the record disagrees, the conversation continues.
The last card fills only on a fresh read of your system. Closes you confirmed by hand are counted apart. Your CFO can audit the difference. The outcome lands in the CRM your team already works in, with the full log attached, every message, every call, every read.
What it looks like
This is the whole system in four messages: the customer claims done, the guide reads the record before it congratulates anyone, and green is earned by the read. Hear the voice side live, call +1 (669) 348-3154; the product answers the phone.
What you're buying
Guides, long-lived resident agents, one per account, each with its own memory and a single goal it pursues across text, email, and voice.
Motions, the harness over the lifecycle: it holds the goal, the context, and the exit criteria at every stage, and reads your systems to close outcomes.
Voice Studio, design the voice agent beside the guide: persona, guardrails, knowledge, a phone number that answers as your brand.
Workflow builder, routing and segmentation: reads each account's state and engages the right guide at the right moment.
See it in detail, Motions, the full feature set, or call the live guide: the product answers the phone.
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